False eyelashes have become a staple in beauty routines worldwide, offering instant enhancement to eye appearance for daily looks, special occasions, or professional makeup artistry. Whether for individual consumers or B2B clients like beauty salons, cosmetics retailers, or event planners, understanding the product details, proper usage, and after-sales support is key to maximizing value. This comprehensive guide covers everything from product features and user instructions to warranty policies, optimized for Google SEO to provide clear, actionable information for all stakeholders.
Our false eyelashes collection is designed to cater to diverse needs, combining quality materials, innovative design, and versatility. Below is an overview of the main product lines and their core features.
We offer four primary series, each tailored to specific use cases and aesthetic preferences:
All our false eyelashes are engineered to prioritize comfort, durability, and safety, with the following standout features:
Skin-Friendly Bands: The lash bands are made from ultra-thin, flexible cotton or latex-free material, reducing irritation even for sensitive skin. They conform to the eye shape for a secure fit without pinching.
Cruelty-Free & Ethical: No animal testing is conducted, and materials (including silk in the LuxurySilk series) are sourced from suppliers with ethical certification (e.g., OEKO-TEX® for synthetic fibers).
Reusable Design: With proper care, most series (excluding single-use individual clusters) can be reused 10-15 times. The DramaLash and LuxurySilk lines feature reinforced bands to resist stretching with repeated use.
Customizable Fit: Full-strip lashes in all series can be trimmed to match eye width—simply measure against the eye, cut the excess from the outer corner, and adjust for a personalized fit.
Selecting the right false eyelashes and preparing properly before application are critical for a natural look and comfortable wear. This guide helps users (both individuals and professionals) make informed choices and avoid common mistakes.
The ideal false lashes depend on eye shape, desired effect, and occasion. Use the following tips to select appropriately:
Proper preparation ensures better adhesion, longer wear, and reduced irritation. Follow these steps:
Clean the Eye Area: Use a gentle, oil-free makeup remover to wipe the upper lash line and eyelids. Oils or residue can prevent the adhesive from sticking—ensure the skin is completely dry before proceeding.
Trim the Lash Band (If Needed): Hold the lash strip against the eye, aligning the inner corner with the tear duct. If the band extends beyond the outer eye corner, trim it with small scissors (cutting from the outer end to avoid damaging the inner fit).
Curl Natural Lashes: Curl your natural lashes gently with an eyelash curler to create a base—this helps the false lashes blend seamlessly and appear more natural.
Test the Fit: Place the unglued lash strip on the eyelid to check for comfort. If the band feels tight or pinches, gently stretch it between your fingers (without pulling too hard) to soften the material.
Applying false eyelashes correctly requires patience, especially for beginners. Below are detailed instructions for the two most common types: full-strip lashes and individual clusters.
Full-strip lashes are pre-shaped and easy to apply in one step. Follow these steps for a smooth process:
Apply Adhesive: Squeeze a thin line of lash adhesive (we recommend our 配套 Latex-Free Lash Glue) along the base of the lash band. Wait 30-60 seconds until the adhesive turns from white to clear/tacky—this ensures better grip and reduces slipping.
Position the Lash: Look down into a mirror (avoiding direct eye contact with the lash). Align the inner corner of the lash band with the tear duct (leave a 1mm gap to avoid irritation), then press the band gently onto the upper lash line.
Secure the Band: Use the tip of tweezers or your finger (if clean) to press the inner, middle, and outer corners firmly. Hold each section for 5-10 seconds to set the adhesive.
Blend with Natural Lashes: Once the adhesive is dry (2-3 minutes), apply a thin coat of mascara to both natural and false lashes to blend them. For a more polished look, add a line of eyeliner along the lash band to hide any visible gaps.
Individual clusters offer flexibility to add volume only where needed (e.g., outer corners or lash line gaps). They require more precision but create a highly natural effect:
Prepare Clusters: Separate the individual clusters (typically 3-5 lashes per cluster) and apply a small dot of adhesive to the base of each cluster. Wait 20-30 seconds until tacky.
Apply from Outer to Inner Corner: Start at the outer third of the lash line (where natural lashes are often sparser). Use tweezers to place the cluster onto the lash line, close to the natural lashes (not directly on the skin).
Build Volume Gradually: Work inward, placing clusters 1-2mm apart. Use shorter clusters (8-10mm) toward the inner corner and longer ones (12-14mm) at the outer corner for a balanced look.
Set and Blend: Allow 5 minutes for the adhesive to dry, then curl lashes gently and apply mascara to merge natural and false lashes.
Improper removal can damage natural lashes or irritate the skin. Follow these steps to remove lashes safely:
Use Oil-Based Remover: Apply a small amount of oil-based makeup remover or coconut oil to a cotton pad. Hold it against the lash band for 10-15 seconds to dissolve the adhesive.
Peel Gently: Starting from the outer corner, peel the lash band upward slowly. Do not pull forcefully—if resistance is felt, apply more remover and wait longer.
Clean Lashes for Reuse: For reusable lashes, gently wipe the band with a damp cloth to remove leftover adhesive. Store them in their original case to maintain shape.
We stand behind the quality of our false eyelashes and offer a clear warranty policy to ensure customer satisfaction. This policy applies to all products sold directly or through authorized B2B partners.
To file a warranty claim, follow these steps (valid for both individual and B2B customers):
Gather Required Documents:
Original purchase receipt or invoice (showing purchase date, product model, and seller name).
Photos/videos of the defect (e.g., close-up of a broken band or loose clusters).
For B2B clients: Order number and proof of authorized partnership (e.g., dealer certificate).
Submit the Claim:
Individual customers: Complete the online warranty form on our 官网 (under “Customer Support> Warranty Claim”) and attach the required documents.
B2B clients: Contact your dedicated account manager or email B2Bsupport@falselashesbrand.com with the subject line “Warranty Claim – [Order Number]”.
Processing & Resolution:
Claims are processed within 3-5 business days. We will notify you via email whether the claim is approved.
Approved claims: Choose between a replacement product (shipped free of charge) or a full refund (processed within 7 business days).
Denied claims: We will provide a detailed explanation (e.g., if damage is due to misuse) and may offer a 10% discount on a replacement purchase as a courtesy.
Third-Party Sellers: Warranty is only valid for products purchased from our official website or authorized B2B partners. Products bought from unauthorized resellers (e.g., uncertified online marketplaces) are not covered.
Modified Products: Altering the lashes (e.g., cutting bands beyond standard trimming, dyeing, or adding non-original decorations) voids the warranty.
Expedited Claims: For B2B clients with urgent orders, expedited processing (1-2 business days) is available upon request, subject to approval.
Our false eyelashes combine quality, versatility, and safety to meet the needs of both individual users and B2B clients. By following the user guide and application methods, you can achieve natural or dramatic looks with ease, while our clear warranty policy ensures peace of mind. Whether you’re a beauty salon stocking up on reliable products or a consumer seeking daily enhancement, our collection is designed to deliver consistent performance and satisfaction. For further inquiries—including bulk pricing for B2B orders or custom design requests—contact our customer support team via email or the live chat feature on our 官网.
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